Collect Originals
Frequently asked questions
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The safety of your artwork is my highest priority. Every piece is professionally and individually packed by the specialists at my logistics partner, Mail Boxes Etc. (MBE). We use custom-made, heavy-duty double-wall cardboard boxes, thick foam corner protectors, and specialized protective wrap. This ensures your artwork is fully shielded against shocks, pressure, and moisture.
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To guarantee the safest and fastest transport, I work through the Mail Boxes Etc. network with leading premium global couriers and express services (including UPS, DHL Express, and FedEx). Large canvases and heavy unique pieces are handled as specialized freight and are never processed through automated sorting belts.
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Yes, absolutely. All shipments are covered by the specialized MBE SafeValue Art insurance system. This means your artwork is fully insured for its exact purchase value against loss and any form of transit damage from the moment it leaves our hands until it arrives at your doorstep.
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Yes, I ship worldwide. For deliveries to countries outside the European Union (such as Switzerland, the United Kingdom, or the USA), I take care of all the necessary customs documentation and commercial invoices for you. Please note that country-specific customs duties or import taxes may apply upon arrival in non-EU countries, which are the responsibility of the buyer.
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Yes. As soon as your artwork has been professionally packed and handed over to the courier, you will automatically receive a confirmation email containing a tracking number. This allows you to monitor the status and exact delivery time of your shipment online at any time.
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